Helpdesk Jovoy
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Website & Advantages
All questions about the Jovoy website and loyalty program.
Jovoy Website
What products can be found on www.jovoyparis.com?
Rares perfumes, exceptional home fragrances (candles, diffusers, room sprays)...
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How do you find a product on the site?
By using the search engine with key words (products, brands, ingredients...)
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My Jovoy loyalty program
How to join the My Jovoy loyalty program?
From the first euro spent, join the My Jovoy community and enjoy exclusive advantages!
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What are the rewards of the My Jovoy loyalty program?
What are the rewards of the My Jovoy loyalty program?
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How was I assigned my current status?
Initié, Passionné or Ambassadeur, which "Perfume Lover" are you?
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Is this program available on Jovoy UK and Qatar websites?
The My Jovoy loyalty program is only available at www.jovoyparis.com.
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I have not received my birthday code
Birthday code not received or not working, contact us!
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My voucher doesn’t work
The voucher doesn't work ? We are here to help!
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Where can I view the Program Terms & Conditions?
Find out all the details on our loyalty program.
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