Helpdesk Jovoy
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All questions about Jovoy stores.
Paris
What are the opening hours of the Jovoy Paris boutique?
Our sales team welcomes you all year round from Monday to Saturday from 11am to 7pm.
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How do I return or exchange a product in store?
Upon presentation of the receipt, in the original packaging in perfect and intact condition, within 30 days after purchase.
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How to get to Jovoy Paris?
Our Paris boutique is easily accessible by public transport. Parkings are also available nearby.
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Do you offer in-store pickup?
We offer in-store pickup service. However, our sales team cannot intervene directly in the preparation of your order.
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Can I have samples offered in store?
Only at the discretion of our teams and as part of the discovery of new fragrances, depending on the attendance.
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World
Where are the different Jovoy shops?
You can find Jovoy stores in Paris, Le Mans, London and Doha. Each shop has its own assortment (payment, transport, GTC...).
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